Engaging news audiences in a pandemic

How have journalists and news media adapted publishing strategies, launched new products, and changed practices to better serve and engage audiences during the COVID-19 pandemic? From multi-platform service journalism to reach under-served, information-hungry communities to adapting stories and editorial plans to accommodate changing audience needs during rolling lockdowns, freelance journalist and audience engagement specialist Laura Oliver will share a series of examples and suggest how these lessons can strengthen journalism and audience engagement practices beyond the pandemic too.